Privacy policy

Viral Kittie operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following categories of personal information:

  • Contact information, including your name, billing address, shipping address, phone number, and email address.

  • Payment and transaction information, including payment method information, transaction details, payment confirmations, and other information necessary to process your purchase. Payment information may be processed by third-party payment providers on our behalf.

  • Account information, including your username, password, preferences, settings, and other information associated with an account you create with us.

  • Shopping and transaction information, including products you view, place in your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as information regarding past transactions.

  • Communications with us, including information you provide when contacting us, submitting an inquiry, or requesting customer support.

  • Device and technical information, including information about your device, browser, network connection, IP address, and other identifiers.

  • Usage information, including information about how you access, interact with, and navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, use the Services, contact us, or otherwise provide information to us.

  • Automatically when you use the Services, including through cookies, pixels, analytics technologies, and similar technologies.

  • From service providers that provide technology, payment processing, fulfillment, shipping, analytics, advertising, customer support, or other services on our behalf.

  • From advertising, marketing, business, and other third-party partners where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

Providing and Improving the Services. We use personal information to provide and operate the Services, process payments and orders, fulfill purchases, arrange shipping, process returns and exchanges, maintain accounts, remember preferences, provide product recommendations, improve our website, and otherwise provide you with our products and services.

Marketing and Advertising. We may use personal information for marketing and promotional purposes, including sending promotional communications by email, text message, or other permitted channels and displaying advertisements for our products or services. Where applicable, advertising may be personalized based on your interactions with our website, products you have viewed, purchases, or other activity.

Security and Fraud Prevention. We may use personal information to authenticate accounts, provide a secure shopping experience, prevent fraudulent transactions, detect or investigate potentially fraudulent, illegal, unsafe, or malicious activity, protect our business and customers, and secure the Services.

If you create an account, you are responsible for protecting your account credentials. You should not share your username, password, or other account access information with others.

Communicating With You. We use personal information to respond to questions, provide customer support, communicate regarding purchases and orders, provide important service-related notices, and maintain our relationship with you.

Legal and Compliance Purposes. We may use personal information to comply with applicable laws, regulations, court orders, subpoenas, or other valid legal processes; enforce our agreements, terms, and policies; protect our legal rights; and investigate or participate in potential or actual legal proceedings.

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide the Services, comply with the law, or for other purposes described in this Privacy Policy.

This may include:

  • Vendors and service providers that perform services on our behalf, including payment processors, hosting and technology providers, analytics providers, customer support providers, fulfillment providers, and shipping carriers.

  • Advertising and marketing partners that help us advertise, promote, analyze, and improve our products and Services.

  • Third parties when you direct us, request that we disclose information, or otherwise consent to the disclosure, such as when information must be provided to a shipping provider to fulfill your order.

  • Our affiliates, subsidiaries, or other entities within our corporate group, if applicable.

  • Government agencies, regulators, courts, law enforcement agencies, or other parties when disclosure is required or permitted by applicable law.

  • A buyer, successor, or other relevant party in connection with a potential or completed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

  • Other parties when reasonably necessary to protect Viral Kittie, our customers, our Services, or the rights, property, and safety of others.

Third-party service providers may process information according to their own privacy policies and applicable laws.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember your preferences, understand how visitors interact with the Services, measure website performance, prevent fraud, and support advertising and marketing activities.

Depending on where you live, you may have the ability to control or opt out of certain uses of cookies or personal information through your browser, device settings, or privacy controls made available through the Services.

Disabling certain cookies may affect the functionality or availability of some portions of the Services.

Third-Party Websites and Links

The Services may contain links to websites, services, or online platforms operated by third parties. If you follow a link to a website or service that we do not control, you should review that third party’s privacy policy, security practices, and terms.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites or services.

Information you provide through public or semi-public areas, including third-party social networking platforms, may be visible to other users or third parties. The inclusion of a link to a third-party website does not necessarily constitute our endorsement of that website, its content, or its operator.

Children’s Data

The Services are not directed toward children, and we do not knowingly collect personal information from children under the age required to provide consent under applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us, please contact us using the information below to request deletion of that information.

To the extent required by applicable law, we do not knowingly sell or share the personal information of individuals under 16 years of age for targeted advertising purposes.

Security and Retention of Your Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no security system or method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements and policies.

The specific retention period may vary depending on the type of information and the purposes for which it was collected.

Your Rights and Choices

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances.

These rights may include:

  • Right to Access or Know. You may have the right to request information regarding personal information we maintain about you.

  • Right to Delete. You may have the right to request deletion of certain personal information we maintain about you.

  • Right to Correct. You may have the right to request correction of inaccurate personal information.

  • Right to Portability. You may have the right to receive certain personal information in a portable format.

  • Right to Opt Out of Certain Data Uses. Depending on applicable law, you may have the right to opt out of certain sales, sharing, targeted advertising, or profiling involving your personal information.

Where required by applicable law, we will also recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control.

You may exercise applicable privacy rights by contacting us using the information provided in the Contact section below.

We will not discriminate against you for exercising privacy rights available under applicable law.

We may need to verify your identity before completing certain requests. Where permitted by law, you may also designate an authorized agent to submit a privacy request on your behalf. We may require reasonable proof that the agent has been authorized to act for you.

Managing Communication Preferences

If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link contained in those communications.

Even if you opt out of promotional communications, we may continue sending non-promotional or transactional communications, including information regarding purchases, orders, accounts, security, or customer support.

Complaints

If you have concerns or complaints regarding how we process personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to an applicable privacy or data protection authority.

International Transfers

We and our service providers may transfer, store, or process personal information outside the state, province, or country in which you live.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

For transfers of personal information from the European Economic Area, United Kingdom, or other jurisdictions requiring specific safeguards, we may rely on approved contractual protections, adequacy decisions, or other legally recognized transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, Services, privacy practices, technology, or applicable legal and regulatory requirements.

When we make changes, we will post the revised Privacy Policy on this website and update the “Last updated” date. We will provide additional notice where required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, you may contact Viral Kittie at:

Email: viralkittiecontact@gmail.com
Phone: +1 626-843-0342
Mailing Address: Los Angeles Ave, Berkeley, CA 94707, United States